WhatsApp AI Chatbot
AI chatbots on the official WhatsApp Business API that answer instantly, show your catalogue, take payments and recover abandoned carts.
What is WhatsApp AI Chatbot?
A WhatsApp AI chatbot is an assistant running on the official WhatsApp Business API that understands free-text messages and completes tasks — answering questions, showing products, tracking orders and collecting payments — instead of only serving scripted menu buttons. ADM Technology handles Meta business verification and green-tick display-name approval, builds the assistant grounded in your catalogue and order data, integrates payments and live-agent handoff, and delivers 24/7 replies at roughly 60% lower cost per conversation against a 98% message open rate.
Overview
Sell, support & automate on WhatsApp
WhatsApp is where your customers already are, and a message gets opened far more reliably than an email ever will. We set up your verified WhatsApp Business API account and build an AI assistant on top of it that handles enquiries, shows products, tracks orders, collects payments and hands off to a human agent with the full conversation attached.
98%
Message open rate
24/7
Instant replies
-60%
Cost per conversation
Exactly what we do, step by step
Every WhatsApp AI Chatbot engagement follows a clear, phased path — so you know precisely what work happens, in what order, and what comes out of each stage.
WABA Setup & Verification
We register your WhatsApp Business Account, complete Meta business verification, provision the number and submit the display name so you launch on the official API with green-tick eligibility intact.
Conversation & Flow Design
We map the journeys worth automating, design interactive list and button messages alongside free-text handling, and plan around the 24-hour customer service window and template message categories.
AI Assistant Build
We ground the assistant in your catalogue, order database and FAQs with retrieval, so it answers on real stock and real orders, replying in the languages your customers actually message in.
Catalogue, Cart & Payments
We connect your product catalogue and commerce backend so customers browse, build a cart and pay through a payment link or WhatsApp Pay without ever leaving the chat thread.
Campaigns & Re-engagement
We implement opt-in capture and approved utility templates for order updates, delivery notifications, abandoned-cart nudges and renewal reminders, keeping message quality rating high and blocks low.
Handoff, Analytics & Tuning
We route complex chats to human agents with full context in your helpdesk, then track deflection, conversion and drop-off and refine flows from the conversations that actually failed.
What's included in every engagement
The building blocks we bring to your product — proven, production-grade and tailored to your goals.
Exactly what you walk away with
Tangible, hand-off ready assets — no black boxes, full ownership.
Related services
WhatsApp AI Chatbot — common questions
Straight answers to what teams ask us most before starting. Need specifics? Talk to a senior engineer.
For anything automated at scale, yes. The free WhatsApp Business app has no proper automation, no multi-agent inbox and no reliable integration path, and unofficial workarounds risk a permanent ban. The official API gives you verified branding, template messaging, catalogue and payment features and a documented rate structure. We handle the Meta business verification and number provisioning as part of the setup.
Let's build something exceptional together.
Tell us where you're headed. We'll show you how to get there faster — with production-grade software and a senior team.